VIVIDI state-of-the-art technology provides actionable insights for your retail banking business, unlocking the power of the digital world for the retail banking industry. VIVIDI always provides accurate, detailed and reliable information enabling you to make informed and optimal decisions. Start measuring myriad client and service-related KPIs in your branches today!
Increase NPS
Measure your customer net promoter score in real-time
Prevent queues
Detect the development of long queues and prevent client churn
Identify outliers
Identify early service issues and improve the customer experience
Real-time emotions
Analyze the real-time statistics of client satisfaction via facial expression analysis.
Improve conversion rate
Monitor and maximize each branch´s conversions from passersby to customers.
Identify peak hours
Identify peak hours and organize your staff accordingly.
Optimize opening hours
Save costs with setting opening hours based on the actual traffic.
We provide anonymous & high accurate data
VIVIDI is designed to be fully GDPR compliant, all data are processed inside the device and the analytics consist of only anonymized data.