Airport Analytics by VIVIDI

Understand how passengers move through the airport from the entrances via security checks to the duty-free area in order to utilise this data and remove bottlenecks, increase passenger’s shopping experience or improve security of premises.
Get started

Airport Analytics by VIVIDI

Understand how passengers move through the airport from the entrances via security checks to the duty-free area in order to utilise this data and remove bottlenecks, increase passenger’s shopping experience or improve security of premises.

Get started

Manage the passengers´ traffic

International airports are a combination of two facilities. A transportation hub that aims to achieve a high level of security of passengers and optimal people flow. Secondly, it is a high-end retail outlet packed with luxurious brands. VIVIDI gives airport management the ability to analyse their passenger’s movement, wait time, utilisation of all localities, reducing waiting times, effortless security checks and consequently increase their time spent in a duty-free retail area.

VIVIDI Benefits

Manage the passengers' flow

Get detailed information about real-time occupancy, average queue size, time of queueing and average time of interaction at essential counters to prevent long queues.

Identify popular & abandoned areas

Find the most visited areas at your airport and discover the useless areas. Detect the passengers´ flow and optimise the layout of each area based on the collected data.

Prevent dangerous situations

Receive a notification when VIVIDI detects unwanted or shady behaviour and make a step to prevent it. Reveal a potentially dangerous situations or shoplifting.

Increase NPS

Monitor customer preferences of each target group in your shopping zone. Reveal the stages of your customer´s journey through the duty-free shops and increase the customer´s satisfaction.

Peak hours management

Identify peak hours of your airport and each individual area (check-in counters, security check, airport lobby, shopping zone) and optimise the staff allocation to avoid queues.

Increase conversion rate

Monitor conversions from passing-by passengers to customers of the duty-free shops. Measure the performance of each duty-free shop, identify and solve possible issues.

Custom digital signage

Dynamically identify the audience and communicate the right message according to the demographics

Right product placement

Dynamically re-adjust product placement in your shopping zone based on your business goals

Optimise the interior layout

Manage the layout and interior design according to the real flow of your customers

Staff optimisation

Dynamically close or open the counter or according to the present size of queues

Shift planning

Schedule the shifts in dependence on the historical data of traffic and occupancy.

Visit duration

Measure average time spent in each area (shopping zone, airport lounge)

Increase efficiency & boost your revenue with VIVIDI

Track and manage visitor traffic, and focus on achieving a higher conversion rate in your shopping zone.

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reduction of passenger wait-time during queuing for security check

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increase of revenue from the leasing of the retail location

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increase of shopping time

Increase your airport efficiency right now.